Privacy Policy | King Maker Casino

Information we may collect

When you visit or use King Maker Casino, we may handle information that identifies you, relates to your account, or is needed to provide gambling services. The information collected depends on how you use the website, the services you request and the legal or security checks that apply.

Account and identity information

This may include your name, date of birth, contact details, login information, account preferences and information you provide when registering or updating your account. We may also receive information about your requests, communications and interactions with customer support.

Verification and compliance information

To help confirm your identity, eligibility and account details, we may request verification documents or other information. Depending on the circumstances, this may include identity documents, proof of address, information about the source or use of funds, and records relating to account activity. These checks support security, anti-fraud processes, responsible gambling measures and legal obligations.

Payment and transaction information

We may handle records about deposits, withdrawals, wagers, winnings, account balances and other transactions. Payment providers may process payment details on our behalf or independently. We may receive information needed to confirm a payment, prevent misuse, investigate disputed transactions and maintain accurate financial records. We do not necessarily receive or store all payment card details used with a payment provider.

Device, usage and cookie information

When you use our website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, general location information, pages viewed, access times, referring pages and information about how you interact with the website. We may also use cookies and similar technologies to remember settings, support essential functions, understand website usage and help protect accounts.

How and why we use information

We use personal information for purposes connected with operating King Maker Casino, providing services and meeting our responsibilities to players and the wider community. We aim to collect and use information that is relevant to the purpose for which it is needed.

To create, administer and secure your player account.
To process deposits, withdrawals, wagers, rewards and other account activity.
To verify your identity, age, eligibility and account information.
To carry out anti-fraud, anti-money-laundering, security and risk checks.
To detect unusual, unauthorised or potentially harmful activity.
To provide customer support and respond to questions, complaints and requests.
To maintain website functionality, improve services and understand how players use the website.
To communicate with you about your account, transactions, security, service updates and other relevant matters.
To send marketing communications where permitted and where you have provided the required consent or another lawful basis applies.
To comply with legal, regulatory, court or official requirements.
To protect our rights, systems, players and business, including in connection with disputes or investigations.

We may combine information collected from different parts of our services where this is reasonably necessary for these purposes. We do not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by applicable requirements.

Marketing communications

You may receive marketing messages about services, features or offers where this is permitted. You can withdraw your consent to marketing at any time by contacting support@king-maker-casino.wtf or, where available, by using the unsubscribe or preference controls in a message. Account, security and service communications may still be sent when they are necessary to manage your account or provide requested services.

Sharing, security and retention

When information may be shared

Personal information may be shared with service providers and professional advisers that help operate the website and services. These parties may support payment processing, identity verification, fraud prevention, technology, hosting, analytics, customer support, communications, security and record management. They are expected to handle information only for appropriate purposes and in accordance with applicable requirements.

Information may also be disclosed where necessary to meet legal or official requests, protect players or the public, investigate suspected fraud or misuse, enforce applicable terms, resolve disputes, or protect our rights and systems. If a business change, sale, restructuring or similar event occurs, information may be transferred as part of that process, subject to appropriate safeguards.

Security measures

We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, authentication procedures, monitoring, secure transmission and staff or supplier confidentiality requirements. No online service can guarantee complete security, so you should keep your passwords and account information confidential and contact support promptly if you suspect unauthorised access.

Storage and retention

Personal information may be stored or processed by us or by service providers in locations that may be outside Australia. Where information is handled across borders, we aim to use appropriate safeguards and require suitable handling arrangements where applicable.

We keep information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, transaction, verification, security and communications records must be kept for a period required by law even after your account is closed. Once information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of.

Your choices and privacy requests

Your data rights

Subject to applicable requirements and reasonable verification, you may ask us to provide access to personal information we hold about you. You may also ask us to correct information that is inaccurate, incomplete or out of date. In some circumstances, you may request deletion of your data. Deletion may not be possible where information must be retained for legal, security, dispute resolution, account administration or other legitimate purposes.

You may withdraw consent to marketing at any time. You may also ask questions about how your information is used, request clarification about a privacy matter, or raise a concern about the handling of your information. To exercise your rights, including access, correction, deletion of your data, or withdrawing consent to marketing, contact support@king-maker-casino.wtf. Please describe your request clearly and provide enough information for us to identify your account. We may need to confirm your identity before responding.

Cookies

Cookies are small files stored on your device when you visit a website. Some cookies are essential for account access, security, navigation and basic website functions. Other cookies may help remember preferences, measure performance or understand website use. You can manage, block or delete cookies through your browser settings. Disabling some cookies may affect the availability or functionality of parts of the website.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, privacy practices or applicable requirements. The updated version will be made available on the website, with the effective date or other notice where appropriate. We encourage you to review this page periodically so you remain informed about how information is handled.

If you have a privacy question or want to make a data request, contact support@king-maker-casino.wtf. We will review requests and respond within a reasonable timeframe, subject to identity checks, applicable requirements and any valid reasons why information cannot be disclosed or deleted.