King Maker Casino Terms & Conditions

These Terms & Conditions explain the rules for accessing and using King Maker Casino services. Please read them carefully before registering an account, depositing funds, playing games or using any related feature. By using the website, you acknowledge that you have read, understood and agreed to these terms, together with any specific rules shown for an individual game, promotion or service.

King Maker Casino operates under a Curaçao licence and an Anjouan iGaming licence (reference ALSI-152406028-FI2), with SSL encryption, AML procedures, and responsible gambling tools in place for player protection.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of King Maker Casino. They apply to the website, mobile versions, applications, games, account services, promotions and other related services made available through the platform. Additional terms may apply to particular games, payment methods, competitions or promotional offers. Where additional terms apply, they will be displayed or made available before you use the relevant feature.

You must read all applicable terms before using the services. If you do not agree with these terms, you must not register, deposit money, place wagers or otherwise use the platform. We may update these terms from time to time to reflect changes to the services, legal requirements, technology or business practices. The updated version will apply from the date it is published or otherwise notified, unless a different date is stated.

You are responsible for checking the current terms whenever you use the website. Continued use after an update indicates acceptance of the revised terms. If a change materially affects your rights or obligations, information about the change may be provided through the website or your account where appropriate.

Eligibility and lawful use

You must be legally permitted to use online gambling services in the place where you are located. You must also meet any applicable minimum age requirement. You must not access or use the services if online gambling is unlawful for you, if you are located in a restricted jurisdiction, or if you are subject to a gambling exclusion, account restriction or other legal prohibition.

You are responsible for understanding the laws that apply to you. Access to the website does not mean that the services are lawful in every location. We may use reasonable measures to restrict access, verify location or prevent use where required by law or our internal controls.

Account registration

You may need to create an account before using some or all services. Information provided during registration must be accurate, complete and kept up to date. You must not register an account for another person, create an account using a false identity or maintain more than one account where this is not permitted.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password or allow another person to access your account. You should notify support promptly if you believe your account has been accessed without permission, your details have been compromised or an activity appears incorrect.

2. Verification, payments and account balances

We may carry out identity, age, location, payment method and source-of-funds checks before or after an account is opened. These checks support legal, regulatory, fraud-prevention and responsible gambling obligations. You must provide documents or information that is genuine, current and relevant when reasonably requested.

An account may be restricted, suspended or closed while verification is incomplete or where information cannot be confirmed. We may also take action if information is misleading, documents appear altered, activity raises security concerns or the account is connected with prohibited conduct. Any action will be handled in accordance with applicable requirements and the circumstances of the account.

Deposits

Deposits must be made using a payment method that you are authorised to use. You must not use a payment instrument belonging to another person unless this has been expressly accepted through the relevant verification process. We may reject, reverse or investigate transactions where ownership, authorisation or legality is uncertain.

You should only deposit money that you can afford to lose. Deposited funds are intended for lawful use on the platform and must not be used for fraudulent activity, money laundering, chargeback abuse or any other unlawful purpose. We may delay processing, request information or take other appropriate action when a transaction requires review.

Wagers, results and withdrawals

You are responsible for checking the details of a wager before confirming it. Once accepted, a wager generally cannot be cancelled except where the applicable game rules, platform process or law allows cancellation. Game outcomes are determined by the relevant game system and recorded in the platform's transaction or game records.

Withdrawal requests may be subject to identity verification, payment checks, anti-fraud procedures and any applicable conditions displayed when the request is made. We may return funds through an approved method and may require withdrawals to be made to an account or payment method held in your name. Processing times can vary depending on verification, the selected method and external financial institutions.

If an account has a negative balance, you remain responsible for paying the amount owed. If funds are credited in error, you must notify us and must not use or withdraw those funds. We may correct errors, cancel affected transactions and recover amounts that were wrongly credited, subject to applicable law.

3. Games, promotions and prohibited conduct

Game rules and technical issues

Each game may have its own instructions, eligibility requirements, wagering rules and outcome conditions. You should review the information shown for a game before playing. If there is a material technical error, display error or system malfunction, we may void affected wagers or transactions and restore the account position that applied immediately before the error, where appropriate.

Temporary interruptions may occur because of maintenance, software faults, connectivity problems, supplier issues or events outside reasonable control. We do not guarantee that the website or every game will always be available, uninterrupted or error-free. You should not attempt to exploit a fault, delay, vulnerability or incorrect display.

Promotions and bonuses

Promotions are subject to their own advertised terms, including eligibility, entry requirements, expiry, wagering conditions, contribution rules and any applicable restrictions. You should read those terms before opting in or using a promotional benefit. If promotional terms conflict with these general terms, the specific promotional terms apply to the extent of the conflict.

We may withdraw, change or refuse a promotion where permitted by its terms or where there is suspected abuse, error, manipulation or conduct intended to obtain an unfair advantage. A person may not use multiple accounts, automated tools, coordinated activity or misleading information to obtain a promotion more than once or to avoid applicable conditions.

Prohibited behaviour

Using the services for fraud, money laundering, terrorist financing or any other unlawful purpose.
Allowing another person to use your account or using an account that belongs to somebody else.
Using bots, scripts, automated software, devices or methods designed to interfere with games or platform operation.
Attempting to bypass location, identity, age, security or responsible gambling controls.
Providing false, incomplete or misleading information during registration, verification or support interactions.
Taking advantage of errors, vulnerabilities, delays or faults in the website, games or payment process.
Harassing staff, other players, service providers or representatives, including through threatening, abusive or discriminatory conduct.

If prohibited conduct is suspected, we may investigate and may restrict, suspend or close an account, cancel affected activity, withhold or recover funds where legally permitted, and report matters to relevant authorities or service providers where required. We will consider the available information and applicable obligations when taking action.

4. Responsible gambling, privacy and liability

Responsible gambling

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget and time limit before you play, keep track of your activity and never gamble with money needed for everyday expenses. Do not gamble when upset, tired, affected by alcohol or under pressure from another person.

Responsible gambling tools may be available through your account or by contacting support. These may include deposit, spend or loss limits, time reminders, breaks, account closures and self-exclusion. A request for a restriction may take time to process, so you should stop using the services until the requested control is confirmed. If gambling is affecting your finances, relationships, work or wellbeing, seek independent support from an appropriate Australian service or health professional.

Privacy and communications

Personal information is handled in accordance with the applicable privacy notice and privacy laws. Information may be collected to provide services, verify identity and age, process payments, protect accounts, meet legal obligations, manage responsible gambling risks and improve the platform. Information may be shared with authorised service providers, payment processors, verification providers, professional advisers or authorities where permitted or required.

By maintaining an account, you agree that we may send service messages relating to security, transactions, verification, account status, responsible gambling and changes to the services. Marketing communications may be managed through the available preference or unsubscribe controls, subject to important service messages that cannot be opted out of.

Liability and service limitations

To the extent permitted by law, you use the website and services at your own risk. We are not responsible for loss caused by your failure to keep account details secure, your misuse of the services, unauthorised access resulting from your actions, interruptions outside reasonable control or reliance on information that is incomplete or outdated. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

We may suspend, withdraw or change any part of the services, including games, features, payment options or website content. We will take reasonable steps to manage account balances and affected transactions when services change or close. These terms do not create any employment, agency, partnership or joint venture relationship between you and the operator.

Closure, complaints and governing law

You may request closure of your account at any time. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, responsible gambling controls, disputes or prohibited conduct. We may retain information where required for legal, security, accounting or regulatory purposes.

If you have a question or complaint, please use the support channel made available on the website and provide enough information for the matter to be reviewed. We may request account, transaction or verification details. Do not send passwords or sensitive information through an unsecured channel unless specifically instructed.

These terms are intended to operate consistently with applicable Australian law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived. The current version of these Terms & Conditions is the version published on the King Maker Casino website.